Privacy Policy

Last update: 29 October 2026

This Privacy Policy explains how Flying Valerie collects, uses, stores and protects personal data when you visit our website, contact us or book a class or appointment. It also explains your rights and how to exercise them.

We process personal data in accordance with applicable data protection legislation, including the Swiss Federal Act on Data Protection (FADP/LPD) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Who We Are

Flying Valerie is operated by Valerie Vanthournout.

Business address:
Chemin Magnin 6
1273 Arzier-Le Muids (VD)
Switzerland

Contact email: info@flyingvalerie.ch

Valerie Vanthournout is responsible for the processing of personal data described in this Privacy Policy.

2. Personal Data We Collect

The personal data we collect depends on how you interact with our website and services.

2.1 Contact Forms

When you contact us through the website's contact form, we collect the information you provide, which may include:

  • First and last name

  • Email address

  • Telephone number, if provided

  • The content of your message

We use this information to respond to your enquiries and communicate with you.

2.2 Bookings

We use Acuity Scheduling, a booking service provided by Squarespace, to manage class and appointment bookings.

When you book a class or appointment, you are redirected to the Acuity Scheduling platform. To complete your booking, you must provide:

  • First name

  • Last name

  • Email address

  • Telephone number

We use this information to manage your booking, communicate with you about your appointment and maintain relevant client records, including class attendance and usage.

Booking information is processed through Acuity Scheduling rather than collected through our website's contact form.

2.3 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically. Depending on the technologies used, this may include your IP address, browser type, device information, pages visited and information about how you interact with the website.

This information may be processed through cookies and similar technologies, as explained in Section 4.

3. How We Use Personal Data

We use personal data for the following purposes:

  • Responding to enquiries: To reply to messages and requests submitted through our contact form.

  • Managing bookings: To organise classes and appointments and communicate relevant booking information.

  • Managing client relationships: To maintain relevant client records and track class attendance and usage.

  • Operating and securing the website: To maintain website functionality, identify technical issues and protect against unauthorised access or misuse.

  • Understanding website usage: Where permitted by your cookie preferences, to understand how visitors interact with the website.

  • Marketing: Where permitted by your cookie preferences, to support marketing-related website functions.

We do not use personal data for purposes unrelated to these activities unless permitted or required by applicable law.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support its functionality, understand website usage and, where applicable, support marketing activities. When you visit our website, a cookie preference banner allows you to accept all cookies, reject all non-essential cookies or manage your preferences.

Our cookie banner provides the following categories:

4.1 Strictly Necessary Cookies

These cookies are required for essential website functions. They cannot be disabled through the cookie preference banner.

4.2 Platform Analytics

These technologies help measure and analyse platform usage. The platform analytics category identifies Amplitude as a service used for this purpose.

4.3 Analytics

These cookies and similar technologies help us understand how visitors interact with our website and assess its performance.

4.4 Marketing

These cookies and similar technologies support marketing activities, including delivering relevant advertisements.

You can accept all cookies, reject non-essential cookies or select your preferences through the cookie banner. You can also manage cookies through your browser settings. Disabling certain cookies may affect some website functions. For more information about cookies used by our hosting provider, please consult the Hostinger Cookie Policy.

5. Website Hosting and Security

Our website is hosted by Hostinger. Hostinger may process personal data on our behalf to provide hosting services, maintain website functionality and support website security. We take reasonable measures to protect personal data against unauthorised access, loss, alteration or disclosure. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. Hostinger describes its data processing arrangements and security measures in its official documentation:

6. Bookings and Third-Party Services
6.1 Acuity Scheduling and Squarespace

We use Acuity Scheduling, a service provided by Squarespace, to manage bookings and appointments. When you click a booking link, you are redirected to Acuity Scheduling. The personal information you provide during the booking process is processed through that platform to facilitate and manage your booking. Squarespace may process personal information on our behalf and may also process certain information for its own purposes, as described in its privacy documentation.

For further information, please consult:

6.2 Payments

We accept payment by cash, Twint, or invoice.
We do not accept credit cards, PayPal or any other payments through our website, and payments are not processed through Acuity Scheduling either. We do not collect payment card details.
When you use Twint, the processing of information associated with that payment is subject to the applicable terms and privacy practices of the relevant payment service provider. For further information on Twint's data privacy, please consult: Data Privacy Statement TWINT AG.

6.3 Other Third Parties

Our website may contain links to third-party websites or services. If you follow these links, the third party may collect and process personal data in accordance with its own privacy policy.

We do not control the privacy practices of third-party websites and services.

7. International Data Transfers

Our service providers may process personal data in countries outside Switzerland.
Hostinger's published privacy documentation identifies several possible processing locations, including the United Kingdom, the Netherlands, Lithuania and Cyprus, as well as other jurisdictions.
Squarespace, which provides Acuity Scheduling, may also process personal data internationally, including in the United States.

The locations in which data is processed depend on the relevant services and arrangements. We do not claim that all personal data is stored exclusively in Switzerland. Where personal data is transferred internationally, the transfer must comply with applicable data protection requirements. Depending on the destination and circumstances, safeguards may include an adequacy decision, participation in a recognised data protection framework or standard contractual clauses.

For further information, please consult the relevant documentation:

8. Retention of Personal Data

We retain personal data for as long as necessary for the purposes described in this Privacy Policy. For existing clients, we retain relevant information for as long as necessary to manage the client relationship, administer bookings, maintain client records and track class attendance and usage.

9. Your Data Protection Rights

Subject to applicable law, you may have the right to:

  • Request access to personal data we hold about you.

  • Request correction of inaccurate or incomplete personal data.

  • Request deletion of personal data where the applicable conditions are met.

  • Object to certain processing of your personal data.

  • Request information about how your personal data is processed.

  • Request data portability, where applicable.

  • Withdraw consent where processing is based on your consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

These rights are subject to applicable legal conditions and exceptions. For example, we may need to retain certain information to comply with legal obligations.

To exercise your rights or ask questions about how your personal data is handled, contact us at info@flyingvalerie.ch.

You may also contact the competent data protection authority if you believe your personal data has been processed unlawfully.

10. Disclosure of Personal Data

We may disclose personal data to third parties where necessary for the purposes described in this Privacy Policy, including:

  • Hostinger, to host and maintain our website.

  • Squarespace and Acuity Scheduling, to manage bookings and appointments.

  • Twint and relevant payment service providers, where necessary to process payments.

  • Public authorities or other recipients, where disclosure is required by applicable law or necessary to establish, exercise or defend legal claims.

We do not sell your personal data.

11. Children's Privacy

Our website and services are not specifically directed at children under the age of 13. We do not knowingly collect personal data from children under 13 without the required authorisation.

If you believe that a child has provided us with personal data in circumstances where it should not have been collected, please contact us at info@flyingvalerie.ch so that we can assess the situation and take appropriate action.

12. Links to Other Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the content, privacy policies or practices of those websites. We encourage you to read the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, data processing practices or applicable legal requirements. Any changes will be published on this page, and the date at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically.

14. Contact

If you have questions about this Privacy Policy or how we process personal data, please contact:

Valerie Vanthournout — Flying Valerie
Chemin Magnin 6
1273 Arzier-Le Muids (VD)
Switzerland

Email: info@flyingvalerie.ch